The Position

We’re looking for proactive and highly organised Operations & Admin VAs to support small to medium-sized residential construction companies in Australia. This role is ideal for someone who thrives supporting international clients, (US or Australian), excels at systems and organisation, and takes genuine pride in helping businesses run smoothly behind the scenes.

This is not a basic data-entry role. We’re looking for someone who can think ahead, take initiative, improve systems and processes, and become a trusted long-term member of the business.

If you love organisation, communication, systems, and helping businesses operate efficiently, then apply now!

About the Role

This is a full-time remote role focused on operations support, business admin, bookkeeping, and social media management. You’ll work across inbox management, scheduling, CRM updates, (think Wunderbuild), accounts payable and receivable, document organisation, client communication, social media scheduling, and more!

The businesses you’ll support are in the residential construction industry, so experience in this space is a bonus! What matters most is your ability to keep operations running smoothly, and help build and create repeatable, efficient systems and processes that scale.

The Details

Job Location: Remote, work from home.

Company Location: Australia

Job Type: Full-time 40 hours per week.

Hours (in Philippine Time): 7am to 3.30pm PHT

Responsibilities

General Admin and Operations

• Manage inboxes, scheduling, reminders, and day-to-day admin tasks.

• Support project coordination, workflow management, and digital file organisation across multiple projects.

• Maintain and update project information in systems such as Wunderbuild, Asana, ClickUp, and Google Workspace.

• Assist with subcontractor, supplier, and client communications.

• Help improve systems, workflows, SOPs, and operational processes across the business.

Client Communication & Business Support

• Respond to client enquiries and assist with follow-ups, scheduling, and communication.

• Draft emails, templates, and documents; maintain organised CRM records.

• Use tools such as HubSpot, Loom, Dropbox, and AI platforms to support operational efficiency and organisation.

• Identify opportunities to improve processes, automation, and overall business operations.

Bookkeeping & Financial Admin

• Manage accounts payable and receivable, invoice processing, and payment follow-ups.

• Reconcile transactions and maintain accurate financial records using Xero.

• Track budgets, purchase orders, and supplier payments across projects.

Social Media & Marketing Admin

• Schedule and publish content across social platforms.

• Create and edit on-brand graphics and posts using Canva.

• Assist with newsletters, email campaigns, and basic marketing.

Software Skills

You are proficient in:

• Microsoft Office 365, Google Workspace

• Xero and/or Quickbooks for bookkeeping

• Canva for social media and marketing content

• Asana, ClickUp, or similar project management tools

• Communication platforms such as Gmail and WhatsApp

Ideal, but not essential:

• HubSpot or similar CRM

• Wunderbuild or other construction project management software

• AI and workflow automation tools

• Basic video editing or Loom for communication

We Want to Hear From You If You’re…

1. An experienced VA or Operations professional with 3–4+ years supporting international clients (Australian, UK, or US-based businesses preferred) from home.

2. Experience setting up or improving internal systems, processes, or SOPs.

3. Confident with bookkeeping / financial admin tasks (invoice entry, reconciliation, expense tracking) : Xero experience or strong general bookkeeping admin

4. Confidence with project management and CRM tools, i.e. Wunderbuild, Asana, or Excel.

5. Experience with social media management, Canva and/or other design programs.

6. Strong communication, time management, and attention to detail.

7. Exceptional English written and verbal communication skills.

Experience in the construction or trade industry is a bonus, but not required.

You’ll Thrive in This Role If You…

• Are comfortable learning new software and systems quickly.

• Have strong problem-solving and communication skills.

• Are proactive and capable of thinking ahead without being micromanaged.

• Are excited to build, document, and improve systems from scratch.

• Communicate clearly and respectfully in a small, high-trust remote team.

• Are reliable, consistent, and invested in growing with the role long term.

How to Apply

If you’re an experienced VA with strong admin, bookkeeping, and social media skills — and you’re looking to build a long-term role supporting Australian businesses — we’d love to hear from you.

Just reply to this ad and we’ll send through a link to our application form.